Privacy and Cookie Policy for Our Safer City
Effective Date: 19/12/2024
Our Safer City (“we,” “us,” “our”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy and Cookie Policy explains how we collect, use, disclose, and protect your data when you visit our website (https://oursafercity.org.uk) or engage with our services. This policy is designed to comply with the General Data Protection Regulation (GDPR).
1. Who We Are
Our Safer City is a charity dedicated to promoting community safety and wellbeing. For any questions about this policy or how we handle your personal data, you can contact us:
Email: vicky.hewitt@oursafercity.co.uk
2. What Data We Collect
We collect and process the following types of personal data:
- Personal Identifiers: Name, email address, phone number, and postal address.
- Technical Data: IP address, browser type, operating system, and usage data when you visit our website.
- Communication Data: Any messages or correspondence you send to us.
- Donation Data: Payment details (processed securely via third-party providers) and donation history.
3. How We Use Your Data
We use your personal data for the following purposes:
- To provide and manage our services.
- To process and acknowledge donations.
- To communicate updates, newsletters, or promotional materials (where consent has been given).
- To analyze website performance and improve user experience.
- To comply with legal and regulatory obligations.
4. Legal Basis for Processing Your Data
Under GDPR, we process your data on the following legal bases:
- Consent: When you provide clear consent for us to process your data.
- Contract: To fulfill a contractual obligation.
- Legal Obligation: To comply with applicable laws and regulations.
- Legitimate Interests: To support our charitable mission and enhance our services.
5. Sharing Your Data
We may share your data with:
- Third-party service providers (e.g., payment processors, email marketing platforms) to facilitate our services.
- Regulatory authorities or legal bodies, if required by law.
We ensure that all third parties comply with data protection laws and use your data solely for the purposes specified by us.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When data is no longer needed, it will be securely deleted or anonymized.
7. Your Rights
Under GDPR, you have the following rights:
- Access: To request a copy of the personal data we hold about you.
- Correction: To request corrections to your data if it is inaccurate or incomplete.
- Erasure: To request the deletion of your data.
- Restriction: To request limitations on how we process your data.
- Data Portability: To request a transfer of your data to another organization.
- Objection: To object to processing based on legitimate interests or direct marketing.
- Withdrawal of Consent: To withdraw consent at any time.
To exercise your rights, please contact us using the details provided above.
8. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use:
- Necessary Cookies: To enable core functionalities of the website.
- Analytical Cookies: To analyze website traffic and improve performance.
- Marketing Cookies: To deliver relevant advertisements.
Managing Cookies
You can manage or disable cookies through your browser settings. For more details, visit [Insert Link to Cookie Management Instructions].
9. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or disclosure. However, no system is completely secure, and we cannot guarantee absolute security.
10. Updates to This Policy
We may update this policy from time to time. The “Effective Date” at the top indicates when this policy was last revised. We encourage you to review this policy periodically.
11. Complaints
If you have concerns about how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
Website: https://ico.org.uk
Phone: 0303 123 1113
Thank you for trusting Our Safer City. Your privacy is important to us.